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In conclusion

Working smarter

We have helped clients to unlock significant savings in the internal cost of managing social and health services.

We have designed the best delivery systems for reablement (as either a bolt-on-the-front service or as an embedded ethos) to reduce the total 'whole life' quantity of service needed.

We have addressed the greater spend devoted to supporting customers to remain in their own homes and recommissioned the services needed to do this.

We are now looking carefully at the biggest area of spend on older people - institutional care - and discovering how what can seem like a 'one way street', can maximise people's independence and quality of life.

Our consultants have delivered customer-centric business change to a number of local authorities and achieved significant savings.

We can also provide programme management and detailed project management expertise to ensure the implementation stage runs smoothly and benefits are delivered as planned.

Group of people having a meeting
'Making triangles out of boxes: gather together a few participants from the process and the ideas start flowing very quickly. As one social worker said, "Of course we should be doing this; this is what I came into social work to do!".'

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Join in our conversation at the Charteris blog Stephen Hewett, Head of Business Consulting